Warranty
Last Updated: 27 July 2026
Warranty Information
At Snapcase, we stand behind the quality of our products. This Warranty Policy outlines the coverage, limitations, and process for warranty claims.
Warranty Coverage
Warranty is available only for eligible products and covers manufacturing defects under normal use.
Warranty coverage may vary depending on the product. Please refer to the product description for specific warranty information.
What Is Covered
The warranty may cover:
- Manufacturing defects
- Faulty workmanship
- Product defects identified under normal usage
What Is Not Covered
This warranty does not cover:
- Normal wear and tear
- Accidental damage
- Scratches, dents, or cosmetic damage caused after delivery
- Damage caused by misuse, improper handling, or modifications
- Damage caused by drops, impact, water, heat, or chemicals
- Products used in a manner other than their intended purpose
Warranty Claim Process
To request a warranty claim, please contact our support team with the following information:
- Order ID
- Full Name
- Contact Number
- Product Name
- Description of the issue
- Clear photos or videos showing the defect
Email: support@snapcase.co.in
Phone: +91 88794 99310
Warranty Review
Once your request is received, our team will review the information provided.
If the claim is approved, we may offer one of the following, depending on the product and availability:
- Replacement
- Repair (where applicable)
- Store Credit
- Refund (in exceptional cases)
Warranty Limitations
- Warranty applies only to the original purchaser.
- Proof of purchase (Order ID or Invoice) is required for all warranty claims.
- Snapcase reserves the right to inspect the product before approving any warranty request.
Contact Us
If you have any questions regarding our warranty policy, please contact us.
Email: support@snapcase.co.in
Phone: +91 88794 99310
Business Hours
Monday – Saturday
10:00 AM – 7:00 PM (IST)