SHIPPING POLICY
Last Updated: July 2026
Shipping Policy
Thank you for shopping with Snapcase. This Shipping Policy explains how we process and deliver your orders.
Order Processing
- Orders are processed within 1–2 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- During sales, festivals, or high-demand periods, processing times may be longer.
Shipping Time
Estimated delivery times:
- Metro Cities: 2–5 Business Days
- Other Cities & Towns: 3–7 Business Days
- Remote Locations: 5–10 Business Days
Delivery timelines may vary depending on your location and courier service availability.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
Any free shipping offers will be mentioned on our website when available.
Order Tracking
Once your order is shipped, you'll receive a tracking link via Email or SMS/WhatsApp (if available).
You can also track your order using the Track Your Order page.
Delivery Attempts
Our courier partner will attempt delivery based on their standard delivery policy.
If the delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the package may be returned to us.
Address Accuracy
Please ensure that your shipping address, phone number, and PIN code are correct before placing your order.
Snapcase is not responsible for delays caused by incorrect or incomplete shipping information provided by the customer.
Delayed Deliveries
While we strive to deliver orders within the estimated timeframe, delays may occur due to:
- Weather conditions
- Public holidays
- Natural events
- Courier operational delays
- High order volumes
We appreciate your patience in such situations.
Damaged Package
If your package appears damaged at the time of delivery, please:
- Take clear photos before opening.
- Contact our support team within 24 hours of delivery.
This helps us investigate the issue with the courier partner.
Contact Us
For shipping-related questions, contact us:
Email: support@snapcase.co.in
Phone: +91 88794 99310
Business Hours:
Monday – Saturday
10:00 AM – 7:00 PM (IST)